Frequently asked questions

Frequently asked questions

Here you'll find all the questions we're asked most often, along with our answers.

Using a wine cellar management application like Oeni offers a multitude of advantages over traditional methods. First and foremost, it gives you instant access to your inventory in real time, simplifying the management and monitoring of your collection.
With features such as cellar statistics, food and wine pairing recommendations and bottle aging phases, you can manage your wine cellar like a pro.

Oeni will be your personal sommelier. He'll analyze your wine cellar and tell you when to open your bottles at their peak, and make food and wine pairing recommendations to enhance your meals.

Yes, Oeni is a freemium app, which means that part of it is completely free. What's more, you can test the premium features of Oeni Plus free of charge for 30 days.

Our wine cellar management application takes security and confidentiality very seriously. We apply best data encryption practices to ensure that your personal information and cellar details remain protected. What's more, we strictly adhere to RGPD standards to ensure total confidentiality of your data. No information is shared without your explicit consent, keeping you in complete control of your wine collection.

Don't worry, we're adding new bottles and appellations every month to improve our service. In the meantime, you can also send us a request for an addition specific to your needs directly from the app. We'll take care of it as soon as possible.

It's easy to find your wines in our database, which we improve day by day. We can also use an Excel file and import it into your account at your request, so you can find your entire cellar in a flash. Don't hesitate to contact us if you're interested in this type of import.

We strive to build and improve our application with monthly updates. To do this, we use the valuable feedback we receive from our users and prioritize it to build the product that best meets their needs. You can write to us and share your feedback at contact@oeni.app.

Our application offers responsive, personalized customer support. In the event of a problem, users can easily contact our technical support team by email at contact@oeni.app and we'll get back to them within 48 hours.

Oeni users are very satisfied, which is reflected in our impressive 4.6/5 rating on blinds in November 2023. They particularly praise the intuitive interface, advanced cellar management features, and the added value of sommelier recommendations such as the aging phases of their wines.

Depending on the popularity of the appellation, the estate or the wine, it is sometimes difficult to find prices on the net. However, we are constantly striving to improve our market-scanning technology in order to provide you with the best possible service.

Our database is made up of a multitude of information that we create ourselves and/or retrieve by various means:

  • The data monetized in the application (aging phases, food and wine pairings, etc.) is generated by our own algorithms, which we own after more than a year of research and development.
  • General data such as names, photos, appellations, structures, prices etc. are created by hand by our team, retrieved with information shared by our users or via an algorithm and AI, which scour the web in a general way, before being double-checked by us.

No, Oeni is an app available on iOS and Android. A web version will arrive shortly.

Do you have any further questions? Please contact us!