Frequently asked questions

Using a wine cellar management app like Oeni offers numerous advantages over traditional methods. Firstly, it gives you instant access to your real-time inventory, simplifying the management and tracking of your collection.

With features like cellar statistics, food and wine pairing recommendations, and bottle aging phases, you'll be able to manage your wine cellar like a pro.

Oeni will be your personal sommelier. It will analyze your wine cellar, tell you when to open your bottles at their peak, and provide food and wine pairing recommendations to enhance your meals.

Yes, Oeni is a freemium app, meaning a portion of the app is completely free. Additionally, you have the option to try Oeni Plus's premium features for free for 30 days.

Our wine cellar management application takes security and privacy very seriously. We apply the best data encryption practices to ensure that your personal information and cellar details remain protected. Furthermore, we strictly adhere to GDPR standards to ensure the complete confidentiality of your data. No information is shared without your explicit consent, keeping you in full control of your wine collection.

Don't worry, we add new bottles and appellations every month to improve our service. In the meantime, you can also submit a specific addition request directly from the app to meet your needs. We will take care of it as soon as possible.

It's easy to find your wines in our database, which we improve daily. You can also import your wines into Oeni from an Excel file. Simply download the available template, fill it with your bottle information, and then import it directly into the application. Oeni will then handle the integration of your wines into your cellar.

We strive to build and improve our application with monthly updates. To do this, we use the valuable feedback we receive from our users and prioritize it to build the product that best meets their needs. It's simple: you can write to us and share your feedback at contact@oeni.app.

Our application offers responsive and personalized customer support. In case of any issues, users can easily contact our technical support team via email at contact@oeni.app, and we will respond within 48 hours.

Oeni users are highly satisfied, which is reflected in our impressive 4.6/5 rating on app stores as of November 2023. They particularly praise the intuitive interface, advanced cellar management features, and the added value of sommelier recommendations, such as the aging phases of their wines.

Depending on the popularity of the appellation, estate, or wine, it can sometimes be difficult to find prices online. However, we continuously strive to improve our market scanning technology to provide you with the best service.

Our database consists of a multitude of information that we create ourselves and/or collect through various means:

• The data monetized within the application (aging phases, food and wine pairings, etc.) are generated by our proprietary algorithms, developed after more than a year of research and development.

• General data such as names, photos, appellations, structures, prices, etc., are manually created by our team, collected from information shared by our users, or gathered via an algorithm and AI that generally browse the web, before being re-verified by us.

You can delete your account and all your data by going directly to your profile => Account Management => Delete my account.

Yes, Oeni is available on the web. You can access the application directly from your browser to manage your wine cellar and enjoy its practical features.